Factumo
  • Blog
  • Guide
  • Pricing
  • FAQ
  • Contact
Sign InSign Up
Factumo

100% Verifactu-compliant invoicing software built for Spain. Professional invoicing made simple and legal.

© Copyright 2025 Factumo. All Rights Reserved.
ELD Technologies SL (CIF: B72979180)

About
  • Blog
  • Contact
Product
  • Guide
  • FAQ
  • Security
  • Compliance
Legal
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
  • Legal Notice

Cookie Policy

Our cookie policy and how we use them

Last Updated: 11/21/2025

Introduction

ELD Technologies SL ("we," "our," or "us") uses cookies and similar tracking technologies on the Factumo website and application (collectively, the "Service").

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, your choices regarding cookies, and how to control or delete them.

For more information about how we process your personal data, please see our Privacy Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).

1.1 Similar Technologies

We also use similar technologies such as local storage, session storage, and web beacons. For simplicity, this policy refers to all these technologies collectively as "cookies."

2. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in and verify your identity
  • Security: To protect your account and prevent fraudulent activity
  • Preferences: To remember your settings and preferences
  • Functionality: To enable features and improve user experience
  • Analytics: To understand how you use our Service and improve it (only with your consent)
  • Performance: To monitor and improve the performance of our Service

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) and essential for service provision

These cookies are essential for the Service to function and cannot be disabled. Without these cookies, core features like authentication and security would not work.

Cookie NamePurposeDuration
sb-access-tokenAuthentication session (Supabase)1 hour
sb-refresh-tokenSession refresh (Supabase)30 days
__Secure-next-auth.session-tokenSession managementSession
csrf-tokenCross-Site Request Forgery protectionSession

3.2 Functional Cookies

Legal Basis: Consent (Article 6(1)(a) GDPR) or legitimate interest

These cookies remember your preferences and settings to provide a personalized experience.

Cookie NamePurposeDuration
themeRemember light/dark mode preference1 year
languageRemember language preference1 year
sidebar-collapsedRemember sidebar state6 months
cookie-consentRemember your cookie preferences1 year

3.3 Analytics Cookies

Legal Basis: Consent (Article 6(1)(a) GDPR)

Currently Not Used. We do not currently use analytics cookies. If we decide to implement analytics tracking in the future, we will only do so with your explicit consent.

If analytics cookies are implemented in the future, they will only be set if you accept them in the cookie consent banner. We would use services like Google Analytics with IP anonymization, data sharing disabled, and Do Not Track (DNT) respect enabled.

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our Service:

4.1 Payment Processing (Stripe)

When you make a payment, Stripe sets cookies to process your payment securely and prevent fraud. Stripe is GDPR-compliant and operates under a Data Processing Agreement with us.

  • Provider: Stripe, Inc.
  • Purpose: Payment processing, fraud prevention
  • Privacy Policy: stripe.com/privacy

4.2 Authentication (Supabase)

Supabase sets cookies for authentication and session management. All data is stored on EU servers.

  • Provider: Supabase, Inc.
  • Purpose: User authentication, session management
  • Data Location: European Union
  • Privacy Policy: supabase.com/privacy

5. Your Cookie Choices

5.1 Cookie Consent

When you first visit our Service, we will ask for your consent to use non-essential cookies (functional and analytics cookies).

You can:

  • Accept all cookies
  • Reject non-essential cookies (essential only)

Important: Strictly necessary cookies cannot be disabled as they are essential for the Service to function.

Your choice is saved and you will not see the banner again. If you want to change your preference, you can clear your browser's localStorage or use the browser controls below.

5.2 Browser Controls

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Notify you when a cookie is set

However, please note that blocking or deleting cookies may affect your ability to use certain features of our Service, including logging in and accessing your account.

5.3 Browser-Specific Instructions

  • Chrome: support.google.com/chrome/answer/95647
  • Firefox: support.mozilla.org
  • Safari: support.apple.com/guide/safari
  • Edge: support.microsoft.com/edge

6. Analytics and Tracking

6.1 Analytics Services

We do not currently use any analytics services. If we implement analytics tracking in the future (such as Google Analytics), we will:

  • Only use it with your explicit consent
  • Configure it to anonymize IP addresses
  • Disable data sharing with third parties
  • Respect Do Not Track (DNT) signals
  • Update this Cookie Policy to reflect the specific service used

Any analytics implementation will require your consent through our cookie consent banner, and you will be able to opt out at any time through your cookie preferences.

6.2 Do Not Track (DNT)

We respect the Do Not Track (DNT) browser setting. If you enable DNT, we will not load analytics cookies, even if you previously consented to them.

7. Data Retention

Cookie data retention periods:

  • Session Cookies: Deleted when you close your browser
  • Authentication Cookies: 30 days (or until you log out)
  • Preference Cookies: 6 months to 1 year
  • Analytics Cookies: Up to 2 years (Google Analytics)

You can delete cookies at any time using your browser settings or our cookie preference center.

8. International Data Transfers

Our servers and databases are located in the European Union. Most cookies are set and processed within the EU.

However, some third-party services (like Google Analytics, if you consent) may transfer limited cookie data outside the EEA. In such cases, we ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) and GDPR-compliant Data Processing Agreements.

9. Your Rights

Under GDPR and Spanish data protection law, you have:

  • Right to Access: Request information about cookies we use
  • Right to Rectification: Correct cookie preferences
  • Right to Erasure: Delete cookies through browser settings
  • Right to Object: Object to non-essential cookies at any time
  • Right to Withdraw Consent: Change cookie preferences through our cookie banner or settings

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by:

  • Posting the updated Cookie Policy on this page with a new "Last Updated" date
  • Displaying a notification in the cookie consent banner

We encourage you to review this Cookie Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Cookie Policy.

11. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

  • Email: privacy@factumo.com
  • Postal Address:
    ELD Technologies SL
    Attn: Data Protection
    Calle los Jazmines 2
    29651 Las Lagunas de Mijas
    Málaga, Spain
  • Phone: +34 604 446 397