Frequently Asked Questions

Verifactu compliance refers to the Spanish tax regulation (Real Decreto 1619/2012, Article 15) that requires businesses to maintain complete audit trails of all invoicing activities. Factumo is fully compliant with these requirements, automatically tracking all changes to invoices, credit notes, and financial records with secure audit logs.

Factumo automatically calculates VAT and other relevant taxes according to Spanish law. It generates reports compatible with AEAT requirements, reducing errors and saving you time. All tax calculations are audit-ready and compliant with current Spanish tax regulations.

Yes! Factumo includes full estimate (quote) functionality. You can create professional estimates, send them to clients, and convert accepted estimates to invoices with a single click. All line items and details are automatically transferred.

Credit notes (facturas rectificativas) are legally required documents in Spain for correcting or canceling invoices. Factumo makes it easy to create credit notes that comply with Spanish regulations, including automatic negative amount validation, original invoice references, and proper legal documentation.

Yes, we support multi-currency invoicing with automatic exchange rate conversion. You can create invoices in EUR, USD, NOK, SEK, and other currencies. Exchange rates are automatically fetched and applied, with support for historical rates. Multi-currency features are available in Professional and higher tiers.

Absolutely! You can add your company logo, customize brand colors, set custom invoice numbering sequences, and generate PDFs in multiple languages (Spanish and English). Professional and higher tiers also offer white-label options to remove Factumo branding.

All your financial records are stored for a minimum of 7 years, which meets Spanish tax law requirements. Your complete audit trail, including all invoices, credit notes, payments, and changes, is permanently retained. Records are never automatically deleted, ensuring full compliance and peace of mind.

Yes. Factumo allows you to manage multiple businesses or freelance activities from a single account through team accounts. Each business can have its own settings, branding, and invoice numbering. This makes compliance simple and efficient across all your operations.

Factumo offers email support during business hours and 24/7 AI-powered support agents for all users. Our team can guide you through compliance, system setup, and best practices, ensuring smooth and worry-free invoicing.

We accept all major credit cards (Visa, Mastercard, American Express) through our secure Stripe integration. You can choose between monthly and yearly billing, with yearly plans offering significant savings.